Your Sessions page is defaulted to showing all 'Taught Sessions.'
'Taught Sessions' are ascertained by both these criteria:
1. The session is longer than 10 minutes.
2. The session has more than 1 participant (ie there is more than one email address appearing on the session card).
Any session recordings that don't meet these criteria will appear once you click on the eye icon in the right corner of your Sessions page.*
If you are ever not able to find a session recording, clicking on the eye is the best first port of call.
If you still can't find the session you are looking for even after clicking on the eye, then please email us at email@example.com.
(*If sessions are less than two minutes long they won’t appear on your Sessions page at all, even once clicking on the eye).